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ANA's 'The Room' is widely regarded as one of the most spacious and thoughtfully designed business class products flying today, offering an almost first-class level of privacy with its high side walls, sliding partition, and dedicated storage console. The 1-2-1 configuration guarantees direct aisle access from every seat, and the sheer real estate — some of the widest in the industry — sets it apart from denser competitors. The main caveat is fleet consistency: this seat is currently limited to select Boeing 777-300ER aircraft, so travelers must verify their specific routing to guarantee they'll experience it rather than ANA's older Business Staggered seat. For those who can secure it, particularly on long-haul Tokyo routes to North America or Europe, it's a standout reason to choose ANA over other Star Alliance carriers.
Not all ANA 777-300ERs are configured identically, and 'The Room' has not yet been rolled out fleet-wide, so always confirm aircraft type at booking — particularly on U.S. and European routes where older Staggered seats may still operate. For the best experience, book seats in the forward cabin near the galley for quicker meal service, and consider a Haneda departure, where ANA's home lounges tend to offer a more polished pre-flight experience than at Narita.
Service follows a distinctly Japanese rhythm: unhurried, precise, and detail-oriented, with cabin crew trained in both Western and washoku dining service. Meal service typically features a choice between Japanese kaiseki-inspired courses and Western entrées, often developed through ANA's rotating regional chef collaborations under its 'Taste of Japan' program, paired with a curated sake and wine list selected by in-house sommeliers. Amenity kits have featured Japanese-influenced spa and skincare brands in recent years, and pajamas or loungewear are typically offered on longer sectors. The seatback entertainment system offers a deep library of Japanese and international film and TV content, with noise-cancelling headphones provided at each seat. The standout is the seat itself — a wide, suite-like footprint with a sliding privacy door, ottoman that can double as a visitor seat for dining with a companion, and generous storage, giving the cabin a residential, uncluttered feel rarely matched by competitors.
Located at Tokyo Haneda and Narita airports, featuring Japanese cuisine, noodle bar, sake and whisky selections, shower rooms, and serene interiors. The Haneda ANA Suite Lounge is exceptional for higher-tier passengers.
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Review last updated: January 2026
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